Privacy Policy
Last updated: September 9, 2026
VIET ARGO CO., LTD. (“Viet Argo”, “we”, “us”) operates the website vietargo.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us as a buyer, distributor, or business partner.
1. Information We Collect
We may collect the following types of information:
- Contact information you provide when you submit an inquiry form or send us an email: name, company name, job title, email address, phone number, country, and the details of your request.
- Communication data: the content of your messages and any documents you attach (specifications, target prices, shipping requirements).
- Technical data: IP address, browser type, device information, pages visited, and referring URLs, collected automatically through cookies and similar technologies.
2. How We Use Your Information
- To respond to product inquiries, prepare quotations, and process orders;
- To arrange samples, production schedules, documentation, and shipment logistics;
- To improve our website content, product information, and service quality;
- To comply with legal, tax, and export documentation obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies
Our website uses essential cookies to keep the site working (for example, remembering your language preference) and anonymized analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings; some features of the website may then be unavailable.
4. Data Sharing
We share information only when necessary to fulfill your request — for example, with freight forwarders, inspection agencies, or banks involved in an agreed transaction — and only to the minimum extent required. All partners are contractually required to handle your data confidentially.
5. Data Retention
We keep inquiry and order records for as long as necessary for business, legal, and tax purposes, typically no longer than five years after the last contact or transaction, unless a longer period is required by applicable law.
6. Data Security
We use reasonable technical and organizational measures — access control, secure hosting, and encrypted email where available — to protect your information. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may request access to, correction of, or deletion of the personal data we hold about you, and you may withdraw consent for marketing communications at any time. To exercise these rights, contact us at the address below.
8. International Transfers
Our team is based in Vietnam. Information you submit may be stored and processed in Vietnam. By using this website and submitting information, you consent to this transfer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with a revised effective date.
10. Contact Us
VIET ARGO CO., LTD.
9-11 B15 Street, 91B Residential Area, Tan An Ward, Can Tho City, Vietnam
Email: nhan.pht@vietargo.com — Phone: (+84) 939 364 888